At the test center a candidate can file an incident report regarding exam content concerns with the test proctor while the item is still fresh in one’s mind. Be sure to obtain a copy of the incident report number. The incident report will be forwarded onto NCCAOM’s Testing staff upon request, and the concerns will be reviewed by multiple subject matter experts (licensed Acupuncturists who are considered experts in the exam content).
Also, please refer to the Examination Content Complaint section of the NCCAOM® Certification Handbook. Candidates may submit concerns, suspected errors in particular questions, or comments about specific aspects of the examination content by emailing the NCCAOM Testing staff at firstname.lastname@example.org. All concerns must be in writing and received within 30 days of your exam. Please be as specific as possible when challenging a question(s) for the subject matter experts to review.
No specific exam content will be discussed with candidates, including whether your answers were correct or incorrect. The NCCAOM never releases copies of examinations or individual questions. This is considered best practice within the licensure/certification testing industry and the NCCAOM must protect the integrity of the exam – most especially its content. As the NCCAOM’s mission is to ensure the safety and wellbeing of the public, we take the security of our exam content very seriously and therefore never share any specific information about questions with candidates. It is important to refrain from discussing content of the exam with anyone other than the NCCAOM Testing staff, otherwise you will be in violation of the Non- Disclosure Agreement you accepted at the test center.